Overview

Quiet Signal Labs, LLC (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website at quietsignallabs.com (the “Site”), register for workshops, or otherwise interact with our services. By using our Site or services, you consent to the practices described in this policy.

Information We Collect

We collect information you provide directly as well as information gathered automatically when you visit our Site.

Information You Provide

• Registration information — name, email address, phone number, and company or job title when you register for a workshop
• Payment information — billing name, billing address, and payment card details, all of which are transmitted directly to and processed by Stripe, Inc. We do not store your full credit card number on our servers.
• Communications — any information you include when you email us, submit a contact form, or otherwise communicate with us
• Workshop participation — selected workshop dates, dietary restrictions or accessibility needs you share with us, and any feedback or survey responses you provide

Information Collected Automatically

• Device and browser data — IP address, browser type and version, operating system, device type, and screen resolution
• Usage data — pages visited, time spent on pages, referring URLs, click-through data, and other interactions with our Site
• Cookies and similar technologies — small data files stored on your device that help us recognize your browser and remember your preferences (see “Cookies & Tracking Technologies” below)

How We Use Your Information

We use the information we collect for the following purposes:

• Process and confirm your workshop registration and payment
• Send transactional communications including registration confirmations, receipts, reminders, and post-workshop follow-up materials
• Respond to your questions, comments, and support requests
• Send marketing communications about upcoming workshops, new offerings, and resources that may interest you (you may opt out at any time)
• Analyze Site usage to improve our website, content, and workshop experience
• Detect, prevent, and address fraud, security issues, or technical problems
• Comply with applicable legal obligations

Payment Processing

All payments are processed through Stripe, Inc. When you make a purchase, your payment card information is transmitted directly to Stripe using industry-standard TLS encryption. We do not receive, process, or store your full payment card number. Stripe’s collection and use of your information is governed by their own privacy policy, available at stripe.com/privacy. Stripe is certified as a PCI Level 1 Service Provider, the most stringent level of certification in the payment card industry.

Cookies & Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your experience. These may include:

• Essential cookies — required for basic Site functionality such as page navigation
• Analytics cookies — help us understand how visitors use our Site so we can improve content and performance
• Marketing cookies — used to deliver relevant advertisements and track campaign effectiveness

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our Site may not function properly if cookies are disabled.

Third-Party Services

We use the following third-party services that may collect or process data on our behalf:

• Stripe, Inc. — payment processing and fraud prevention
• Render Services, Inc. — website hosting and infrastructure
• Google Analytics — website traffic analysis (if enabled)

Each third-party service provider has its own privacy policy governing how it handles your data. We encourage you to review their policies. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Sharing & Disclosure

We may share your personal information only in the following circumstances:

• Service providers — with trusted third-party vendors who assist us in operating our business, subject to confidentiality obligations
• Legal requirements — when required by law, subpoena, court order, or governmental regulation
• Protection of rights — when we believe disclosure is necessary to protect our rights, your safety, or the safety of others
• Business transfers — in connection with a merger, acquisition, or sale of all or a portion of our assets, in which case you will be notified via email or a prominent notice on our Site

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Workshop registration records and transaction history are retained for a minimum of three (3) years for tax and business purposes. You may request deletion of your data at any time, subject to our legal retention obligations.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you
• Correction — request that we correct inaccurate or incomplete information
• Deletion — request that we delete your personal information, subject to certain exceptions
• Opt-out — unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any marketing email or by contacting us directly
• Portability — request a copy of your data in a structured, commonly used, machine-readable format

To exercise any of these rights, please contact us using the information below. We will respond to your request within thirty (30) days.

Children’s Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of our Site or services after any changes constitutes your acceptance of the updated policy.

Contact

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us at:
Quiet Signal Labs, LLC
Scottsdale, Arizona
Email: fco@quietsignallabs.com